Privacy Policy
Last Updated: July 15, 2025
This Privacy Policy describes how Zylobin ("we," "us," or "our") collects, uses, and shares personal information when you use our mobile application, website, or interact with our services. We are committed to protecting your privacy and ensuring transparency in how your data is handled.
1. Information We Collect
1.1 Information You Provide to Us
We collect the following information directly from you:
- Account Information: Name, email address, and phone number when you sign up.
- Waste Logs: Details of recyclable items you log, including type, weight/quantity, and timestamp.
- Collection Point Submissions: When users suggest or verify bin locations, including photos, descriptions, and geolocation.
- Communications: Messages you send to our team or in-app feedback.
1.2 Information We Collect Automatically
We automatically collect the following data when you use our services:
- Device Information: Device type, OS, and unique identifiers.
- Location Data: GPS data to show nearby bins (only with your permission).
- Usage Data: Features you interact with and app activity.
- Log and Analytics Data: IP address, session duration, and crash reports.
2. How We Use Your Information
- To show the nearest recycling bin locations.
- To allow users to log recyclable waste and track their contribution.
- To improve accuracy of bin location data using user submissions and feedback.
- To monitor app performance and usage trends.
- To send updates, notices, and service-related messages.
- To prepare future features like leaderboards and point-based rewards.
3. How We Share Your Information
3.1 With Other Users
Public profile information and waste contribution stats may be visible in future leaderboards or community features.
3.2 With Service Providers
We may share your information with cloud storage, analytics providers, or customer support platforms strictly to support our services.
3.3 Legal or Regulatory Requirements
We may disclose your information if required by law or to protect our rights and users.
4. Data Retention
Your information is retained as long as needed for the purposes above. You may request deletion of your account at any time, and we will anonymize or delete your data unless legal obligations require otherwise.
5. Your Rights and Choices
- You may update or delete your profile at any time.
- You can opt out of location access via device settings.
- You may contact us for access, correction, or deletion of your data.
6. Data Security
We use encryption, access controls, and secure infrastructure to protect your data. However, no method is 100% secure and we advise using strong passwords and caution when sharing data.
7. Children's Privacy
Zylobin is not intended for users under the age of 16. We do not knowingly collect data from children under this age.
8. International Transfers
Your data may be processed in other countries with appropriate safeguards in place to comply with applicable laws.
9. Third-Party Links
Our app may contain links to external services. We are not responsible for the privacy practices of these third-party providers.
10. Changes to this Policy
We may update this Privacy Policy. We’ll notify you through in-app messages or updates when material changes occur.
11. Contact Us
If you have any questions, reach us at:
Email: privacy@zylobin.com
Postal Address:
Zylobin Inc.
101 Petir Road
Singapore, 678272